Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Blue Spear Products website and the purchase of our products, including emergency kits and related supplies. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Blue Spear Products
Email: info@bluespearstore.com
Phone: 800-986-6540

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website and purchase products.

3. Products and Services

We sell emergency kits, medical supplies, and related products. All product descriptions, images, specifications, and pricing are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payment (Stripe Compliance)

All orders are subject to acceptance and availability.
Prices are listed in USD unless otherwise stated.
Payment must be completed before orders are shipped.
By placing an order, you authorize us to charge your selected payment method for the total amount displayed at checkout, including applicable taxes and shipping.

Key terms:

All payments are processed securely through Stripe, a third-party payment processor.
We do not store your full credit or debit card numbers.
You agree to provide current, complete, and accurate billing information.
You authorize Stripe to process your payment in accordance with their terms and privacy policy.
We reserve the right to cancel or refuse orders due to suspected fraud, unauthorized transactions, or pricing errors.
If your payment is declined or reversed, your order may be delayed or canceled.

5. Shipping and Delivery

Shipping times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, weather, or other events beyond our control. Risk of loss passes to you upon delivery to the carrier unless otherwise required by law.

6. Returns and Refunds

Our return policy is as follows:

All returns must have preauthorization and are subject to a 20% restocking fee
Returns must be requested within 30 days of delivery
Products must be unused, unopened, and in original packaging
Products must not be damaged or tampered with.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Sterile products are non-returnable
Products must be unused and in original packaging
Certain items (e.g., sterile products) may be non-returnable
Customer is responsible for return shipping unless the item is defective
Refunds will be issued to the original payment method after inspection.

7. Use of Products – Medical Disclaimer

Our products are intended for general emergency preparedness and first aid purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek qualified medical assistance in emergencies.

Blue Spear Products is not responsible for injuries or damages resulting from improper use, storage, or handling.

8. Intellectual Property

All website content, including logos, product designs, images, text, and trademarks, are the property of Blue Spear Products or its licensors. You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Attempt to hack or disrupt the website
Provide false or misleading information
Violate any applicable laws or regulations

10. Limitation of Liability

To the fullest extent permitted by law, Blue Spear Products shall not be liable for:

Indirect or consequential damages
Loss of profits, data, or business
Personal injury or property damage resulting from misuse of products

Our total liability shall not exceed the amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless Blue Spear Products from any claims, damages, losses, or expenses arising from:

Your use of the website
Your violation of these Terms
Your misuse of products

12. Privacy

Your use of our website is also governed by our Privacy Policy. We may collect anonymous demographic information, which is not unique to you, such as your time spent on-site, page visits or referring website addresses. Information about your computer hardware and software may be automatically collected. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used only for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.

13. Use of your Personal Information

BlueSpear does not sell, rent or lease its customer lists to third parties under any circumstances.

BlueSpear collects and uses your personal information to operate its website and deliver the services you have requested.

BlueSpear may also use your personally identifiable information to inform you of other products or services available from BlueSpear and our affiliates. BlueSpear may also contact you to research your opinion of current services or of potential new services that may be offered.

BlueSpear may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BlueSpear and its customers, and they are required to maintain the confidentiality of your information.

BlueSpear will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
a) conform to the edicts of the law or comply with legal process served on BlueSpear or the site;
b) protect and defend the rights or property of BlueSpear; and c) act under exigent circumstances to protect the personal safety of user of BlueSpear or the public.

14. Children Under Thirteen

BlueSpear does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia.

16. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

For questions regarding these Terms:
Blue Spear Products
Email: info@bluespearstore.com
Phone: 800-986-6540